The instructions to activate your account will be sent to your email once you have submitted the registration form. If you did not receive this email, your email service provider’s mailing software may be blocking it. You can try checking your junk/spam folders to see if the email has been sent there. If you have any issues, please contact [email protected].

If you wish to delete your account, please contact [email protected].

By default, the last used shipping address will be saved into to your account. When checking your order, the default shipping address will be displayed, and you have the option to amend it if you need to.

After logging into your account, the status of your checkout history can be found under Order History. For orders via registered postage, a tracking number (article tracking number) will be given to you after the receipt given from the postal service provider.

After logging into your account, go to My Orders. Here, you will be able to cancel your order. Please note: We cannot give refunds once payment is verified.

Any items should not be thrown away before taking photo proof and emailing the photo of the affected item and your order details to us at [email protected].

We regret to inform you that no refunds will be given for orders that are deemed to be satisfactory in description and condition.

In the event of lost mail, we will try to locate the delivery for you. If there’s a clear indication that your order is lost, we will offer a refund to you.

Any items should not be thrown away before taking photo proof and emailing the photo of the affected item and your order details to us at [email protected].

We regret to inform you that no refunds will be given for orders that are deemed to be satisfactory in description and condition.

Our sellers are responsible for the posting and packaging of the items they’re selling. Delivery will vary from seller to seller due to factors such as location, packaging, and postal provider. Please ask the seller beforehand for clarification or check the sellers store policy. If you have not received your order within 10 business days, please contact us at [email protected].

If you experience delays in receiving your order, contact us immediately and we will help to confirm the status of your order.

Although you can make multiple purchases from different sellers, each seller will have their own shipping fees attached their items. This means you may end up incurring multiple shipping fees from the one basket.

We accept Credit/Debit cards and PayPal payments. Credit/Debit card payments include Mastercard, Visa, and America Express.

PayPal is the easiest way to make payments online. While checking out your order, you will be redirected to the PayPal website. Be sure to fill in correct details for fast & hassle-free payment processing.

Yes! It is commonly misunderstood that a PayPal account is needed in order to make payments through PayPal. The truth is you do not need one, although we strongly recommend you sign up to enjoy the added ease of use.

Without a PayPal account, all you need is any Debit/Credit card stated below that is supported by PayPal.

By using PayPal, we can process & deliver your orders to you in a shorter time. PayPal is the easiest & most secure way to make payment online. No account needed.